Thanks for sharing your details! I have now added the missing rewards to your game
@cloeynorg, that worked and the rewards have been added!
@NightWo1f27 - I've found your account with the email address you've used to register to the Community. Therefore, I was able to add the rewards to your game too
@heykdo - I am sorry but I cannot find any CCFS game with that ID. Could you please double check?
@Sandrynha1207, welcome to the Community! Please note we only speak English here so everyone can understand and be understood. So I would like to ask you to please use English for now. I have added your rewards, so no need to repost in English
@Jessica675, welcome! I am sorry that you did not get Rachel. However, please note that to unlock her, you needed to complete the 10 side levels and collect all 45 stars for the star chaser. If you haven't completed the last part, then unfortunately, she won't be added to your Friends' list for now. But don't worry, Rachel will be back
The Game Studio have found the problem and a fix will be release shortly. Until then, keep on posting here so I can add the rewards for you.
You can check my post just above yours for an update on the situation 😉 As for your missing rewards, I've just added them to your game. You'll have to force close the game to trigger the rewards.