(FIXED) You DID NOT receive your REWARD at the end of the level/episode?

Redxee

Game id: 1123975540

Did not receive any rewards at the end of map level 1680

QueenMia

Hi everyone and happy Monday! 

I have now added a box for each one you've missed - You'll see them appear next time you open your game. If you've already been playing, remember to force close the App (do not re-install) for it to trigger. 

We are sorry for the inconvenience. Our sweet game Studio is working on bringing the gifts back asap!
We'll keep you posted.

Thanks for your patience. Stay sweet 🍒

KMMorrison

My Id: 1125303971

No reward at 880, 900, 920 

QueenMia

Hi @KMMorrison - I have sent the rewards your way! 

Our Team found a fix which will go live shortly.

Thanks  

ffs

Did 'Not ' receive my rewards for completing level 580 and level 600.
My I.d is  10600388483

mangojerry

For the past three days I've not been receiving my boosters. There is also a spinning green circle and exclamation mark on the gold bars at the top right of my screen. I can't get my userid as The app won't let me sign in saying there's a connection error, yet I am fully connected on other king apps. I don't want to delete it and reinstall as it will lose my progress. Not sure what to do🙁

Nat09

Thanks @QueenMia, gift received, have a wonderful day 😁

ffs

Did 'NOT ' receive my rewards for completing level 580 and level 600

Redxee

Hi @QueenMia, I got the pop up for the gifts but nothing seem to have appeared still. I have tried forced closing it but still nothing.

Game id:1123975540 

Is there anything else that I need to do to trigger the gifts? 

QueenMia

mangojerry said:

For the past three days I've not been receiving my boosters. There is also a spinning green circle and exclamation mark on the gold bars at the top right of my screen. I can't get my userid as The app won't let me sign in saying there's a connection error, yet I am fully connected on other king apps. I don't want to delete it and reinstall as it will lose my progress. Not sure what to do🙁

Hi @mangojerry and welcome to the Community! 
Please, check my comment here, it explains it all 😉

Redxee said:

Hi @QueenMia, I got the pop up for the gifts but nothing seem to have appeared still. I have tried forced closing it but still nothing.

Game id:1123975540 

Is there anything else that I need to do to trigger the gifts? 

Hi @Redxee - If you saw the pop up, it means the gifs were added 😉 I can see that it was the case as well. You received the missing stickers🍒