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phone is on level 7365 jelly saga crush but kindle is on 7346
Answers
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Hello @nysnooter🤗 Hearty Welcome to our sweet King Community!
At present, you are in Candy Crush Saga Community! But, no worries! I will send a request to move your question to Jelly Saga Community. I will call in our Jelly Saga Moderator @Princess_Jessica to help you👍️
In the meantime, you can post your follow-up questions by typing in the blank box given below🍫🍫
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I've synched both with my FB account, deleted and reinstalled the app, but I can't get my kindle to acknowledge the newly completed levels. It's always synched in the past
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Thank you for sharing I'm so sorry your having issues. I see you said both are synced and logged in with fb account, did you make sure there are no updates available on either device? also ask you to check if you have enough free space. You'll need at least 2 GB. Here is a link from the help center 👇
See different levels on different devices
If the answer to all of these questions are yes, then may I have your game ID number so I can further assist you 🤗
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Hello @nysnooter and welcome to King Community!
I'll pass on your question to Jelly moderator @Princess_Jessica since you play Candy Crush Jelly 🤗
The Community you originally posted on is about Candy Crush Soda Saga but no worries, I'll have your post moved to Jelly Community which you can find here 👍️
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both devices are updated and my kindle has over 40GB of free space. my game id 1518228762
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Thank you let me report this issue to see if I can get you a answer 🤗
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Edited::
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Hello and welcome
Jelly is currently having a problem syncing devices. This also applies to me. I'm at the end of the card with the tablet and it hasn't synced with the PC Window 10. I'm only in King.com. If you are in FB you have to save every level.
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Hello both yes there is a known issue in jelly. Actually there are several issues at the moment. Please be patient the studio knows all about it and they are working hard to resolve the issue. Hopefully it will be resolved soon and everything will sync and work properly 🤗
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Thanks dear Jessica💗
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