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I've synched both with my FB account, deleted and reinstalled the app, but I can't get my kindle to acknowledge the newly completed levels. It's always synched in the past
Thanks @nysnooter. 🤗
It's fixed now. New levels were released. I just beat them all and it synched fine on phone and tablet
Here you can find out all about it.🙋♀️
Tomorrow there will be new levels. I hope that the sycronisation error will be fixed soon.
thanks for the update
Thanks dear Jessica💗
Hello both yes there is a known issue in jelly. Actually there are several issues at the moment. Please be patient the studio knows all about it and they are working hard to resolve the issue. Hopefully it will be resolved soon and everything will sync and work properly 🤗
Hello and welcome
Jelly is currently having a problem syncing devices. This also applies to me. I'm at the end of the card with the tablet and it hasn't synced with the PC Window 10. I'm only in King.com. If you are in FB you have to save every level.
Edited::
Thank you let me report this issue to see if I can get you a answer 🤗
both devices are updated and my kindle has over 40GB of free space. my game id 1518228762
Hello @nysnooter and welcome to King Community!
I'll pass on your question to Jelly moderator @Princess_Jessica since you play Candy Crush Jelly 🤗
The Community you originally posted on is about Candy Crush Soda Saga but no worries, I'll have your post moved to Jelly Community which you can find here 👍️
Thank you for sharing I'm so sorry your having issues. I see you said both are synced and logged in with fb account, did you make sure there are no updates available on either device? also ask you to check if you have enough free space. You'll need at least 2 GB. Here is a link from the help center 👇
See different levels on different devices
If the answer to all of these questions are yes, then may I have your game ID number so I can further assist you 🤗
Hello @nysnooter🤗 Hearty Welcome to our sweet King Community!
At present, you are in Candy Crush Saga Community! But, no worries! I will send a request to move your question to Jelly Saga Community. I will call in our Jelly Saga Moderator @Princess_Jessica to help you👍️
In the meantime, you can post your follow-up questions by typing in the blank box given below🍫🍫
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How do I Change the team? Where is the button? My game is all messed up. nothing is working right, How do I reset the game? Thanks
so I’ve been recently getting this strange bug after the game loads as instead of seeing rivals on the jelly race banner I’m seeing purple squares instead and it’s getting stressful I don’t known what to do my app is updated and connection is solid
I have Jelly friends on my game I don't know how do I get them off?
I asked this before but to no avail it seems . My wife and I play as friends On CCJ . Why do we have to go through 40 to 60 plus names at times to find our friend ie: : my wife's name and she has the same problem finding mine to ask for lives and when the screen comes up to send lives it's the same deal this is getting…
I got a new computer and I can't find my game. I'm signed in and downloaded it to the computer. please help! thanks everyone.😁 @Snow_Rider @Princess_Jessica @johamilton
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hello Jelly people! Wondering what the latest level is in Candy Crush Jelly Saga? You’re in the right place! 🗓️ New levels are released every Wednesday, so there’s always something sweet to look forward to! 📍As of November 26, the latest level available is 9425. Enjoy the new content and have a Jellylicious day! 🍭
