The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
Hello @nysnooter🤗 Hearty Welcome to our sweet King Community!
At present, you are in Candy Crush Saga Community! But, no worries! I will send a request to move your question to Jelly Saga Community. I will call in our Jelly Saga Moderator @Princess_Jessica to help you👍️
In the meantime, you can post your follow-up questions by typing in the blank box given below🍫🍫
Thank you for sharing I'm so sorry your having issues. I see you said both are synced and logged in with fb account, did you make sure there are no updates available on either device? also ask you to check if you have enough free space. You'll need at least 2 GB. Here is a link from the help center 👇
See different levels on different devices
If the answer to all of these questions are yes, then may I have your game ID number so I can further assist you 🤗
Hello @nysnooter and welcome to King Community!
I'll pass on your question to Jelly moderator @Princess_Jessica since you play Candy Crush Jelly 🤗
The Community you originally posted on is about Candy Crush Soda Saga but no worries, I'll have your post moved to Jelly Community which you can find here 👍️
Hello both yes there is a known issue in jelly. Actually there are several issues at the moment. Please be patient the studio knows all about it and they are working hard to resolve the issue. Hopefully it will be resolved soon and everything will sync and work properly 🤗