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I've synched both with my FB account, deleted and reinstalled the app, but I can't get my kindle to acknowledge the newly completed levels. It's always synched in the past
Thanks @nysnooter. 🤗
It's fixed now. New levels were released. I just beat them all and it synched fine on phone and tablet
Here you can find out all about it.🙋♀️
Tomorrow there will be new levels. I hope that the sycronisation error will be fixed soon.
thanks for the update
Thanks dear Jessica💗
Hello both yes there is a known issue in jelly. Actually there are several issues at the moment. Please be patient the studio knows all about it and they are working hard to resolve the issue. Hopefully it will be resolved soon and everything will sync and work properly 🤗
Hello and welcome
Jelly is currently having a problem syncing devices. This also applies to me. I'm at the end of the card with the tablet and it hasn't synced with the PC Window 10. I'm only in King.com. If you are in FB you have to save every level.
Edited::
Thank you let me report this issue to see if I can get you a answer 🤗
both devices are updated and my kindle has over 40GB of free space. my game id 1518228762
Hello @nysnooter and welcome to King Community!
I'll pass on your question to Jelly moderator @Princess_Jessica since you play Candy Crush Jelly 🤗
The Community you originally posted on is about Candy Crush Soda Saga but no worries, I'll have your post moved to Jelly Community which you can find here 👍️
Thank you for sharing I'm so sorry your having issues. I see you said both are synced and logged in with fb account, did you make sure there are no updates available on either device? also ask you to check if you have enough free space. You'll need at least 2 GB. Here is a link from the help center 👇
See different levels on different devices
If the answer to all of these questions are yes, then may I have your game ID number so I can further assist you 🤗
Hello @nysnooter🤗 Hearty Welcome to our sweet King Community!
At present, you are in Candy Crush Saga Community! But, no worries! I will send a request to move your question to Jelly Saga Community. I will call in our Jelly Saga Moderator @Princess_Jessica to help you👍️
In the meantime, you can post your follow-up questions by typing in the blank box given below🍫🍫
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앨런이 갑자기 사라졌어요 그리고 친구도 사라졌어요 업데이트해주세요
Are new levels being released today. None for me yet.
Why haven't I received any rewards for reaching level 10 000
I got a new computer and I can't find my game. I'm signed in and downloaded it to the computer. please help! thanks everyone.😁 @Snow_Rider @Princess_Jessica @johamilton
Hi All I have a question that I'm hoping someone can answer. On the win 10 app I earn boosters but when I play the facebook version on a browser I get no boosters whatsoever no matter what. Can I fix this? TIA
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hello Jelly people! Wondering what the latest level is in Candy Crush Jelly Saga? You’re in the right place! 🗓️ New levels are released every Wednesday, so there’s always something sweet to look forward to! 📍As of December 17, the latest level available is 9485. Enjoy the new content and have a Jellylicious day! 🍭
