(FIXED) Loading Issue on Windows

LindaLouLou · March 10

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/2989484#Comment_2989484

How come I can play the Game Candy Crush Jelly on Facebook which I found strange because I couldn't before? I hope the Issue's get resolved soon. I rather play it the way i was before. Linda

mikenorth · March 10

Still not working on windows 10 in Canada!!!!!!

_Elsa_ · March 10

@Princess_Jessica I just opened the game on Windows 11. It's now working! @mikenorth I live in the USA. Try updating the game on Windows 10 and see if it opens for you. Also try logging out and logging back in to see that works for you. I am in shock that it's been fixed but we weren't notified about this.

Snow_Rider · March 11

Hello, players! Your patience and understanding during these times mean a lot to us. We're happy to announce that things are gradually returning to normal. We've rolled out a fix, so some of you may have already noticed that the game is now playable. To ensure the fix is on your Windows device, please update your game to the latest version.

Spinnifix · March 11

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/2992062#Comment_2992062

For me it ran on Windows 10 and had no problems. My game was released on March 9th. updated and have the VERSION: 3.21.3.0

mikenorth · March 11

Yippy took your advice and found the update in the microsoft store. clicked on it and loged in to my account. lost my boosters and gold but thats ok i got my level 5762 back and not have to start at 1.😁

Spinnifix · March 12

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/2992335#Comment_2992335

Hello! You shouldn't lose your GB. Please look in the help center under gold bars and buy. Maybe you'll find something there. Talk when you bought them. You need help there.