(FIXED) Loading Issue on Windows

mslexus56

Does this mean I will have to start all over? I was in the 2000's and don't want to start over because the game won't load properly. Any suggestions?

TRICIA4955

It is working today. Finally fixed

sallymp

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/2989150#Comment_2989150

So, their fix was to take away all progress on the game! How frustrating to have to start over again at level one after playing for years!

Princess_Jessica

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/2990097#Comment_2990097

I'm so sorry that you lost hard earned booster's. I get it I do as I to have been in your place. It is frustrating. Do you have any screenshots or proof of what boosters you had? I'm going to tag our CM @Snow_Rider to see if there is anything we can do to help you 🤗

Princess_Jessica

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/2990447#Comment_2990447

Thank you for letting us know ❤️

Princess_Jessica

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/2990488#Comment_2990488

Hello and welcome 😘

I get how frustrating that is I have been in your place. Let's see if their is a way that our CM @Snow_Rider can help you. What level was you on in jelly?

Spinnifix

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/2990097#Comment_2990097

Hello!

Boosters are always lost when uninstalling. If you bought booster, we can help you with a receipt. Only then do you have to go “in contact”. Before you uninstall a game please come to us and we will help you. It doesn't always make sense to uninstall the game.

Balg

This is still not working

Spinnifix

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/2990687#Comment_2990687

Hello! Please update your game. Good luck

Balg

Update the game but I am back to level 1 when I was over 7000