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(FIXED) Loading Issue on Windows

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Comments

  • kelseli1
    kelseli1 Posts: 10

    Level 2

    edited March 8
  • kelseli1
    kelseli1 Posts: 10

    Level 2

    edited March 8

    Still unable to open Candy Crush Jelly Saga on Windows 11


    This have been going on for several days

  • Princess_Jessica
    Princess_Jessica Posts: 9,310
    edited March 8

    Thank you for telling us about that @_Elsa_ I'm thinking you may be right about it being on a the Microsoft platform. So whatever the glitches are I hope they fix it soon so our devoted players can get back to having fun.

    Also about making payments and now it's got issues I hope that when the issue is resolved no one has any problems with the boosters and things the paid for but I'm sure if anyone has any issues it will get refunded or added back to your game I just want everyone to know not to worry we will do all we can to help you and make sure you don't lose anything ๐Ÿค—

  • Princess_Jessica
    Princess_Jessica Posts: 9,310
    edited March 8

    Hello and welcome ๐Ÿ‘‹ I'm sorry your having problems but rest assured it is a known issue and we are working hard to get the game up and running ๐Ÿค— we ask you please be patient as they try to resolve the issue so you can continue to play your game on your PC and continue to have fun and enjoy ๐Ÿ˜

    Here is a thread where you can read comments and join the discussion with other players


  • PaulaB1
    PaulaB1 Posts: 982
    edited March 8

    Thanks, I hope it gets fixed soon also. I miss playing it.

  • susanmcbrayer
    susanmcbrayer Posts: 1

    Level 1

    edited March 9

    I am also having a problem trying to open candy crush Jelly, can not figure out how to fix it.

  • jmauldin
    jmauldin Posts: 2

    Level 1

    edited March 9

    I have done that. It did not fix the problem. Thanks for reporting it. Jeannie Mauldin

  • DeDunn812
    DeDunn812 Posts: 1

    Level 1

    edited March 8

    Tried logging out and then back in - still won't open

  • TRICIA4955
    TRICIA4955 Posts: 222
    edited March 8

    This is like day 10 and still not fixed. I'll move on. I don't think King cares about CC Jelly as it's not the big money maker as CC or CC soda.

  • Melentine
    Melentine Posts: 3

    Level 1

    edited March 9

    Has the issue with Candy Crush Jelly Sage been fixed? If so, what can I do to make it work for me?

Hey! Would you like to give us your opinion?