Why can't I play the Royal Championship? (UNDER INVESTIGATION)

wykoon · December 2020

Hello there @sheenalena and good day to you.

If the issue still persist after the suggestion made by Ms Spinnifix, please visit this thread and provide your info so the Game Studio/CM in charge can look into it.

Thank you and keep playing 😊

Sharon_Loose · December 2020

This has been an ongoing issue for a long time I think, it’s one reason I stopped playing the RC as it took too long. I found that if you kept retrying about a dozen times that it would eventually connect. @khunmhom i hope you get some joy

trahyaj · December 2020

My internet connection at home is strong, but Royal Championship won’t load. There must be an issue with the game. Please advise.

Spinnifix · December 2020

Hello and welcome to our beautiful community

I'm sorry, but there is currently a technical error and I am passing it on. Please always look for updates and clear the cache. Thank you You will then get an answer. Please be patient. Thank you

choosier8 · December 2020

The same thing happened to me i paid for the unlimited golden tickets for the royal championship. Played maybe an hour it says no internet. Cleared cache, Powered device off and on, Uninstaller, reinstalled tried on different device. Same thing. It may not have been a lot of money to some but it is the principal. Very disappointed.

cruzin · December 2020

I'm still having that same problem, won't connect for been trying all day.

cruzin · December 2020

Also I've tried everything suggested and still no go. However I can play it on my tablet same internet connection but not on my Samsung. I've played ever s this game on my phone ever since it started,,until this morning when this issue started.

choosier8 · December 2020

It still doesn't connect for me but it has no problem connecting to the store if I want to make a purchase. So its definitely not a problem on my end.

ancfun · December 2020

1)Game Id 1161842863

2)app version 2.55.54

3)device model iPhone 11

Thanks in advance for helping me get rid of the no internet error message.

sheenalena · December 2020

So this seems to be an issue with Samsung phones. I just updated the phone to the latest version this week. It sounds like a conflict. Are you looking in to it?

Why can't I play the Royal Championship? (UNDER INVESTIGATION)

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