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HELP WITH RECEIVING LIVES FROM FRIENDS.
Hi, Weâve seen reports that some of you are having trouble sending and receiving lives from friends, and we want to let you know that our team is working hard to identify the root cause.
To help us get it faster, please share the following details if youâre experiencing this issue:Here is the link đď¸Sending/Receiving Lives Under Investigation
I am sorry you are having this problem. There is a discussion obout this subject. You can find it heređď¸
Please put your comment here.âď¸đ
The neighbors in the game do not send me lives. I send out lives every day, but I never receive any in return. Please add people who play daily like I do. Why have the game if no one can add neighbors? You need to fix this game.
I am sorry and yes it is annoying. Please keep sending lives and make sure that your game is updated.
This has been a problem for awhile, I totally agree. Do you have friends showing? If so, it might just be they are not playing. I will again, let our CM know. đ
I havenât had any lives sent to me either itâs so annoying
Still not getting lives nor requests x 2 weeks. THIS IS NEW FRIENDS ARE SENDING!!!!! As this seems to be happening to several I suggest you have a problem and need to fix it.
I am sorry you are having this problem. Since friends are added randomly by King, we never know if it is players that maybe does not play often or does not even look at their envelope. I know that is not the news you were wanting, but we have no way of knowing and only can hope for the best in receiving lives. đ
Hi, I am sorry, but at this time we cannot add friends. The friends that you see in your game is added by King randomly. đ¤
still not getting my lives just sending to others
I need neighbors please add me
I need neighbors please add me, and we can help each other
Hello and welcome đ¤
I get your frustrations about friends.
I'm sorry your not receiving lives I totally understand how frustrating that is. I am in the same boat. I send but don't receive. The problem with this is, the only way to get lives is with fb friends the random selected friends from king are either not active anymore, have deleted accounts, or don't play much and don't send lives while in the game for a short time. We have a thread that explains all of this please read the post đ
Also the friends in our friend list is randomly selected by king therefore if you delete them they sometimes are added back. I have tried myself and they are added back so I just ignore them because they are not active đ
For further assistance you can contact support and they may be able to assist you đ¤
https://soporto.king.com/contact
Delete the friends that I didnât requested. They donât send lives, and for some reason, they Always recharging.đđđ¤
You can contact player support.
Scroll down on this page and select Contact Us.
Then explain your problem and send the message!
no they were playing until the up date
Hi @maamaarobyn @Syl_D
Friends in Jelly are added randomly by King!
If you are connected with facebook, then your fb friends who play Jelly, are also added as your friends in the game!
If you don't receiving lives at all or if you receive lives more rarely, could be because your friends are inactive or they do not play very frequently!
I have the same issue for weeks now. It was never a problem before? I don't get it.
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How do I Change the team? Where is the button? My game is all messed up. nothing is working right, How do I reset the game? Thanks
so Iâve been recently getting this strange bug after the game loads as instead of seeing rivals on the jelly race banner Iâm seeing purple squares instead and itâs getting stressful I donât known what to do my app is updated and connection is solid
I have Jelly friends on my game I don't know how do I get them off?
I asked this before but to no avail it seems . My wife and I play as friends On CCJ . Why do we have to go through 40 to 60 plus names at times to find our friend ie: : my wife's name and she has the same problem finding mine to ask for lives and when the screen comes up to send lives it's the same deal this is gettingâŚ
I got a new computer and I can't find my game. I'm signed in and downloaded it to the computer. please help! thanks everyone.đ @Snow_Rider @Princess_Jessica @johamilton
đ General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellularâŚ
Hello Jelly people! Wondering what the latest level is in Candy Crush Jelly Saga? Youâre in the right place! đď¸ New levels are released every Wednesday, so thereâs always something sweet to look forward to! đAs of November 26, the latest level available is 9425. Enjoy the new content and have a Jellylicious day! đ