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HELP WITH RECEIVING LIVES FROM FRIENDS.
Hi, We’ve seen reports that some of you are having trouble sending and receiving lives from friends, and we want to let you know that our team is working hard to identify the root cause.
To help us get it faster, please share the following details if you’re experiencing this issue:Here is the link 👉️Sending/Receiving Lives Under Investigation
I am sorry you are having this problem. There is a discussion obout this subject. You can find it here👇️
Please put your comment here.☝️💕
The neighbors in the game do not send me lives. I send out lives every day, but I never receive any in return. Please add people who play daily like I do. Why have the game if no one can add neighbors? You need to fix this game.
I am sorry and yes it is annoying. Please keep sending lives and make sure that your game is updated.
This has been a problem for awhile, I totally agree. Do you have friends showing? If so, it might just be they are not playing. I will again, let our CM know. 💕
I haven’t had any lives sent to me either it’s so annoying
Still not getting lives nor requests x 2 weeks. THIS IS NEW FRIENDS ARE SENDING!!!!! As this seems to be happening to several I suggest you have a problem and need to fix it.
I am sorry you are having this problem. Since friends are added randomly by King, we never know if it is players that maybe does not play often or does not even look at their envelope. I know that is not the news you were wanting, but we have no way of knowing and only can hope for the best in receiving lives. 💕
Hi, I am sorry, but at this time we cannot add friends. The friends that you see in your game is added by King randomly. 🤗
still not getting my lives just sending to others
I need neighbors please add me
I need neighbors please add me, and we can help each other
Hello and welcome 🤗
I get your frustrations about friends.
I'm sorry your not receiving lives I totally understand how frustrating that is. I am in the same boat. I send but don't receive. The problem with this is, the only way to get lives is with fb friends the random selected friends from king are either not active anymore, have deleted accounts, or don't play much and don't send lives while in the game for a short time. We have a thread that explains all of this please read the post 😊
Also the friends in our friend list is randomly selected by king therefore if you delete them they sometimes are added back. I have tried myself and they are added back so I just ignore them because they are not active 😊
For further assistance you can contact support and they may be able to assist you 🤗
https://soporto.king.com/contact
Delete the friends that I didn’t requested. They don’t send lives, and for some reason, they Always recharging.😖🙄🤔
You can contact player support.
Scroll down on this page and select Contact Us.
Then explain your problem and send the message!
no they were playing until the up date
Hi @maamaarobyn @Syl_D
Friends in Jelly are added randomly by King!
If you are connected with facebook, then your fb friends who play Jelly, are also added as your friends in the game!
If you don't receiving lives at all or if you receive lives more rarely, could be because your friends are inactive or they do not play very frequently!
I have the same issue for weeks now. It was never a problem before? I don't get it.
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But the page comes up blank and it's not like I'm logged out afaik.
앨런이 갑자기 사라졌어요 그리고 친구도 사라졌어요 업데이트해주세요
keep getting a message saying no internet
Are new levels being released today. None for me yet.
I log into candy crush saga on a windows 10 laptop. My progress is saved though Facebook. Yesterday I was playing with no problems on till the afternoon. I lost my progress and friends. I hope this a temporary problem. I have been playing for quite a few years. If I don't get my progress and friends back, I will not be…
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hello Jelly people! Wondering what the latest level is in Candy Crush Jelly Saga? You’re in the right place! 🗓️ New levels are released every Wednesday, so there’s always something sweet to look forward to! 📍As of November 11, the latest level available is 9365. Enjoy the new content and have a Jellylicious day! 🍭