QueenB

Hi acewild1122 and welcome to the community! Candy Crush Saga is not available on Xbox. The game is currently playable on mobile devices (iOS & Android), Windows PC, and Facebook. Let me know if you need any help finding the best way to play 🙂

Hi Daz_Seaton, Thanks for reporting this! I appreciate you bringing it to our attention. To help us investigate further, could you please share your Game ID? You can find it by following this guide: 👉 How to find your Game ID Once we have your ID, I’ll pass this on to the team to look into. Thanks again for your help 😊

Thank you Dana for sharing this and yes, something's not right here. And you also get the same popup when you're trying to play Candy Crush Saga game as well? I have passed this on for further investigation and waiting to hear back, I'll keep you updated 👍️

Hi and welcome to the Community! Thanks for bringing Level 6972 to our attention! We've shared your feedback with the level design team, and they are looking into the issue. We can confirm that the current move count makes it impossible to complete the level without extra moves, and a fix will be rolled out soon to ensure…

Hi clc08, Thanks for reaching out! I understand how this might seem confusing. The Episode Race isn’t always in real-time, players in your race may have started at different times, and when you join, you’re placed in a group with others who are at a similar point in the game. This means that some players may have already…

Haha! Love the mystery, @Chispa2 😆 Don’t worry, your secret is safe with me… for now! 🤫🤭 But now you’ve got me curious, should I be concerned or intrigued? 👀🤣 Either way, it’s always great to hear what you love about the game! If you ever feel like confessing… I promise I won’t immediately send the Candy Police 🚔🍬😂

Hi rxbjs69 😊 Just as @Alienscar mentioned, Candy Crush no longer supports Kindle Fire devices running Fire OS 5.x. The minimum required version is Fire OS 6.0.0 (found on Fire HD 8 from 2018 or later). Since your device is on Fire OS 5.7.0.0, this is likely why you're not receiving new levels. To keep playing with updates,…

I got a super fast reply 😊 The level is already being worked on as well as any other levels with Dragons are currently being reviewed for updates 🤓

Hi Christinewupp! Thank you for bringing this to our attention! I’ve passed your feedback about level 1836 to the level design team so they can review whether the Jelly Fish changes have impacted the level’s mechanics 🧐

Hi @Danadaucoin, Welcome to the community! There is no one-time licensing fee required to play Candy Crush Saga. The game is free to play, with optional in-game purchases. If you're seeing a message asking for a $19.99 fee, it could be: A third-party scam or misleading ad A new offer or feature being tested An issue that…