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We're aware of an issue with Facebook purchases for all King Games and our team is on it. 🛠️ Hang tight while we fix things! You can still enjoy the game, and we'll keep you posted once it's solved.
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I can no longer play Candy Crush on Facebook - can you help?
As you can see I am trying to access via Facebook! I was recommended by Support to synch my user, unfortunately it did not synch the player I have been for many years on over 2000 level, but the latest one with just level 32 - very boring - hope my old FB user is not lost.
Connecting the game to my king account
Hi, I was wondering if you guys can connect my game to my account for me so I don’t lose all my progress. My game currently have the connection error and I found out that I can only fix it by reinstalling game. However I been playing it without signed in to my account for the past few month and I don’t want to lose my…
Hi, I was trying to save my progress on Facebook and lost it, please help
I was saving all of my progress through Facebook for candy crush saga,( I was on level 3000). After I was told it was all saved and I went back to the Candy Crush Saga app all my progress was gone and I was back to the start at level 0. What should I do about this
Gold bars gone without redeeming
I have earned 14ngold bars while playing......but its showing only 4 in my account. Need support
I just opened my game and all of the boosters that I have collected are now gone.
I had collected over 100 color bombs and striped/wrapped combos and the other various boosters. I played my game earlier in the day and everything was intact. Tonight, I noticed all boosters disappeared. How do i get them back? My profile is still here and the level I’m currently playing is correct. Please advise. Thanks
How can I go back to my level
How can i go back to my level? I have tried connecting with Facebook but it takes me to level 1
Level completing.
Hi sometimes there is no possible moves to complete the level, even in videos also they try two or three times after they complete. Why no possibilities for completing level in each time?
Unlimited Lives purchase issues
I purchased the piggy bank from the game and then purchased the unlimited lives for 6 hours and I only got 5 lidea not 6 hours. I have purchased this several times with no issues. Help!!
Weekly points
Today I don't get my points. How is that possible, please help!
Why is fantastic five not working anymore on my computer?
Fantastic five hasn't been working correctly for quite a while. I sometimes get 25 points a day when I log in, but there are no team updates and it has 0 days left. The team has not reset in several weeks. Is this game still supposed to be playing? If so, why is mine frozen?