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No "send" button to send lives
Answers
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Hi Carla, is there any way that you could do a print screen and upload it here so that I can get a better idea of what's going on? Here is a link if you aren't sure how to do a print screen: https://www.take-a-screenshot.org/
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Hi Elsa, thanks for your response. Here is a screenshot of what I see when I try to send lives... Just no "send" buttonHi Carla, is there any way that you could do a print screen and upload it here so that I can get a better idea of what's going on? Here is a link if you aren't sure how to do a print screen: https://www.take-a-screenshot.org/
see my comment below 0 -
Same problem0
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Hi @mohd74 and welcome to our adorable Community 😊 Can you please make a screenshot so I can see what exactly is happening and try to help you? If you don't know how to make a screenshot, follow the instructions on the link below.0
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This is the screenshot0
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Thank you for posting a screenshot @mohd74 It seems like a connection problem to me. Which device and operating system are you using?
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Blackberry priv android 6.0.10
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@mohd74 I will give you some troubleshooting steps for Android to try.
https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device
Please note that the last resort is always reinstalling the game but if you do so you will lose all the boosters as they are saved on the device's memory. I've also noticed that you are using a Blackberry device which is running Android 6.0.1. Your device might be just too old to support this game. You can read which devices are supported on the link below.
https://community.king.com/en/candy-crush-soda-saga/discussion/244182/is-my-android-device-compatible-with-the-game#latest
Thank you for your understanding. I hope this will solve your problem. Keep crushing 🍭0 -
Not help me I did all steps but not help0
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Since I don't have more ideas, I will tag my friend and a fellow Superstar @Elsa and we will see together if she has a solution for this.0
