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All Candy Crush Games are not able to login using facebook account on Windows 10 Mobile!!!???

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Answers

  • Cezdiamond
    Cezdiamond Posts: 6,498

    I am a Community Manager and Elsa is our Superstar. 

    I am sorry as I have said this is being looked into, until we have an update we cannot offer another solution as you have already tried the troubleshooting. 

    Please wait for an update. 

    Thank you 

  • MehulNatvarPatel
    MehulNatvarPatel Posts: 23

    Level 3

    Cezdiamond,

    You did not answer to my query that are the e-mail IDs I mentioned are correct or not!!!!!!!????????

  • Cezdiamond
    Cezdiamond Posts: 6,498

    Cezdiamond,

    You did not answer to my query that are the e-mail IDs I mentioned are correct or not!!!!!!!????????

    Yes, these email addresses are correct.
  • MehulNatvarPatel
    MehulNatvarPatel Posts: 23

    Level 3

    Its DISGUSTING that it takes so long to resolve issues!!!!???

    Even Cezdiamond was teaching me to be patient and NOT SHOUT, but he also has not answered majority of my questions asked in my post!!!????

    Even I asked are the e-mails I mentioned are true e-mail IDs of KING.COM or not!!!???

    I finally resign of the situation and STOP PLAYING CANDY CRUSH GAMES ALTOGETHER PERMANENTLY!!!!???? :(:(

    I think the problem is never going to be SOLVED!!!!????

  • Cezdiamond
    Cezdiamond Posts: 6,498
    edited December 2018
    Hello 
    Myself and Elsa have sent you all of the troubleshooting on this, sadly if this does not work there is nothing further that we can do at this moment. 

    This is not a known problem and we have not seen reports of other players experiencing the same. 

    All I can suggest for now is to continue to try the troubleshooting steps and always ensure that you have the latest game version installed. 

    You can see our Blog here

    The community moderators and Superstars work hard to keep the community helpful and friendly, I have warned you about the use of language and punctuation as this can appear as shouting. 

    Our house rules are clear here 

    If you continue to use capital letters in this way, after being warned, we will have to ban you from the community. 


  • MehulNatvarPatel
    MehulNatvarPatel Posts: 23

    Level 3

    Cezdiamond
    You have not answered any of my questions I have asked and you are telling me that I am SHOUTING!!!??? You told me to be patient!!! BUT!!!????
    I asked what is the e-mail address of support!!!!! YOU did not answer that!!!??? Now who is FOOLISH me or YOU!!!??? YOU DID NOT MENTION IN ANY OF YOUR POST TO THIS TOPIC/DISCUSSION THAT ARE THE E-MAIL IDs I MENTIONED ARE RIGHT OR NOT!!!????
    I understand this is just a Forum!!!! BUT IN ALL FORUMS EVERYWHERE THERE IS A SYSTEM WHERE THE CONCERNED COMPANY EMPLOYEES ALSO LOOK IN TO THE FORUM AND TRY TO SOLVE THE PROBLEMS WITH THE HELP OF YOU FORUM MEMBERS!!!??? BUT HERE THERE IS NO PROPER REPLY FROM YOU AND NO REPLY AT ALL FROM THE SUPPORT!!!!!!!!!!!!!???????????? YOU JUST ABUSE PEOPLE!!!???
    YOU MAY BE A MODERATOR/ADMINISTRATOR OF THIS FORUM BUT YOU SHOULD NOT ABUSING ME BUT HELP ME SOLVE MY PROBLEM WITH THE HELP OF THE SUPPORT OF KING.COM!!! THIS HAS NOT HAPPENED!!!??? THIS IS NOT THE WAY YOU GIVE SUPPORT IN EITHER THE DISCUSSION FORUMS OR EVEN THE COMPANY DIRECTLY!!!???
    I raised multiple times (more than 10) a support request through the "Contact Us" on their site!!!! NO HELP OR REPLY OR RESOLUTION OR ACKNOWLEDGEMENT OF THE PROBLEM FROM THEIR SIDE!!!????
    Hope now you understand my PROBLEM & FRUSTRATION!!!!??? BUT YOU WILL NOT!!!
    AFTER ALL THIS YOU ARE GOING TO SAY THAT I AM SHOUTING!!!!????? I HAVE NOW KNOWN YOUR SILLY ATTITUDE!!!!
    Anybody from KING.COM listening!!!!!
    DISGUSTINGLY BAD & SAD!!!!?????

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