Why can't I send or receive lives from friends?

crush4me

Receiving no lives also....I play on a laptop using King.com. Seems the problem has been going on since Nov 2018...guess the problem is not going to be fixed....

MataiceAlison

when i send lives to friends it shows the green tick but they don't .receive them
and likewise to me , cant recieve any via kingdom account and my envelope on right hand corner of the game map is inactive!!

Superdita

I've been playing for a lot of time this funny game and arrived at level 605. But now the tooth fairy seems to be on holiday...no way to pass to the next level. I don't want to pay for playing. Is it really over? Technical problems? What a pity...

MaryBL

Not sure if I believe the technical problems excuse. This has been going on for weeks now and I can't get passed the level without tooth fairy or tickets from friends,
. If these two features are now discontinued and we need to pay each time then we should be told.

idila

Today - on King.com - I received 1 life (only 1, but better than nothing) after 1 month not getting any. I really hope that this is the solution we expected so long.

Marilyn-3

I've gotten a few also from the same friend. But that's it. No improvement 

MataiceAlison

well i just received 2 lives & 3 requests in my envelope
just wondering if friends aint just sending lives or they are not receiving the request?where is the problem?

Marilyn-3

I'm playing online on my computer through king.com  as I believe most with this problem are. Is that the platform you are using also? If you are suddenly receiving lives and requests through your envelope, perhaps  The problem has been fixed?

TippyToes

What "envelope" are you referring to? I'm still not getting lives and only get an occasional request. I am now about to get a life if I'm willing to watch a commercial 😖.

Marilyn-3

What are you playing from to get an ad?