Disappeared 36 gold bars

Hello, My name is Gwen.

My 36 gold bars are missing. The game logged in to facebook, something I never wanted do. Than my gold bars were gone. This is the second time this has happen.. Candy Crush Saga. I want my earned gold back. I received 50 gold bars when I began playing.


  • ElsaElsa Posts: 17,846 Superstar
    Hi @Gameplayer427, you should never lose your gold bars.  I am going to ask you to please complete this contact form and they can manually go into your account to find out what is going on.

    You can find out more about our Superstars here
    Please  take note that if you are playing your game on a mobile device all boosters and lives are saved to that device so that you can play the game when you are offline.  Please do not accumulate them because any updates, crashes or device changes can cause these items to be lost.
    Newbies, this is for you!  We always run contests on all the King games where you have a chance to earn some gold bars.  Check them out here
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