I have a king account under ****, but when I try to login/out it states no internet

huh

Elsa
im sorry but I shud have posted this on another thread that has appeared to exhausted any possible help. I received the following response

Sukanta_Biswas said:

hello @huh

Please remember, for android or i-phone boosters had directly save on device memory, You can't moved or sync them.by game crashing or uninstalling you will lose them permanently. Which not returnable.

The studio, booster has not yet started the syncing order. So you can face such problems.
If you have the appropriate evidence, please contact King care. 

huh

Subsequently I contacted king care to no avail. I haven’t been able to restore the devious boosters after uninstallation and new reinstall of candy crush saga. Mobile platform via app. No Facebook email login.  

_Elsa_

Hi @huh,

Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these items to be lost. For this reason, we do not recommend storing too many of the won boosters as these can indeed be lost unlike Gold Bars.  You can read more about this here:  https://community.king.com/en/candy-crush-saga/discussion/177871/safeguarding-your-collected-boosters

You can also read about Safeguarding your collected boosters here:

https://community.king.com/en/candy-crush-saga/discussion/252961/safeguarding-your-collected-boosters/p1?new=1

huh

huh said:

Well this has been a terrible experience. King care hasn’t done anything to help. Since I deleted the app and lost everything then I’m done. Game over!! So terrible.