Blackberry Motion, can't accept to send lives

spyspy Posts: 4
Hi
When I accept to send lives to all friends I have selected a Facebook window appears but there is no send button on my blackberry Motion 
See attached

Answers

  • spyspy Posts: 4
    Anybody here?
  • ElsaElsa Posts: 12,930 Superstar
    Hi @spy, sorry for the delay in responding.  Let's try this.  Go into your settings and look for the Facebook app.  Check to see if your "Notifications" are on or off.  If they are off then click to allow them and on my phone if you scroll down to "Facebook Notification Settings" click on it.  I think from there you might be able to update friends requests.
    You can find out more about our Superstars here

    ******** Please  take note that if you are playing your game on a mobile device all boosters and lives are saved to that device so that you can play the game when you are offline.  For this reason, it is suggested that you do not accumulate them because any updates, crashes or device changes can cause these items to be lost.***********




  • spyspy Posts: 4
    Hi @Elsa all notifications are on unfortunately.
    This does not look to be the problem
  • ElsaElsa Posts: 12,930 Superstar
    Hi @spy, I am searching on Google to see if I can find you anything for your mobile device.  Quite a few on how to use the phone.  Could you uninstall the Facebook app and then install it again?  Maybe that might work.  In the meantime, I am going to tag @Cezdiamond who is the community manager to see if she knows anything about that phone.
    You can find out more about our Superstars here

    ******** Please  take note that if you are playing your game on a mobile device all boosters and lives are saved to that device so that you can play the game when you are offline.  For this reason, it is suggested that you do not accumulate them because any updates, crashes or device changes can cause these items to be lost.***********




  • spyspy Posts: 4
    Hi @Elsa@Cezdiamond ;
    I removed and installed again FB but still I do not have any button to click "send" and give lives to my friends
  • ElsaElsa Posts: 12,930 Superstar
    Thanks for the update.  Let's see if our Community Manager can get you an answer.
    You can find out more about our Superstars here

    ******** Please  take note that if you are playing your game on a mobile device all boosters and lives are saved to that device so that you can play the game when you are offline.  For this reason, it is suggested that you do not accumulate them because any updates, crashes or device changes can cause these items to be lost.***********




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