buddy challenge why has it been loading on both my FB and win 10 app

Banished

Elsa ....I am reminding you per your request to check into what is going on with this buddy challenge. I have written to support a few times and never got any reply except from bot Anna.

Guy_Barnett

hi yes still nothing on this not even a standard reply and its still loading on win 10 and fb for many many people this is why I don't usually make comments/queries on here as they rarely get answered

_Elsa_

HI @Banished and @Guy_Barnett, thanks for the reminder!  I am going to tag @Cezdiamond who is the Community Manager to let her know that you are still having trouble with the Dynamic Duo.  Hopefully she can get an update for us.

Banished

Much appreciated Elsa.

José_Savelkoul

I'm having the same problem here. I really was on a roll with my buddy (strike 73 I believe). Then out of the blue just now, all of a sudden I get a new buddy, so I'm back to 1. Mine didn't spin/load that long though. But what's up with this?
And while you're at it, by the way, could you maybe finally fix the colourbomb selfdestructing-issue as well? That really would be awesome, thanks, and have a nice day!!!

sully01247

I also have been having constant- non stop- never ending  issues with my “buddy” challenge. It has been spinning for well over a month. It is quite annoying. I have tried everything other users have done above with no results. I play on IPad, IPhone and MacBook. This is happening on all devices. My husband’s account is also spinning. And what is up with the other events and challenges? One day I have them then they disappear. A day or 2 later they pop back. Honestly the game is a mess. I am a long time player and have completed all available levels. You’re losing me with all this garbage. Some information would be greatly appreciated. BTW this is the first time I have ever complained about anything, and there have always been issues. I have tried to roll with the problems but King needs to get their act together or I am gone.

_Elsa_

Hi @sully01247, I wish that I was privy to find out where the buddy challenge fix is on their priority list.  Also, like you mention in your message, the challenges are there, then gone.  I have seen quite a few messages asking what's going on with the challenges.  I am waiting to hear from the Community Manager to find out what's going on with the challenges.  If I hear anything, I will let you know.

sully01247

Any information is muchly appreciated. 

_Elsa_

If I hear something I will write you back.

José_Savelkoul

Hi Elsa,

Just wondering, have you seen my comment as well? It's at the previous page at the bottom. Since I notice you do get back to people.