I won Space Race and did not get my 6 hours of play. How can this be resolved?

zolijen

firebombmarkus

Hi @zolijen and welcome to our adorable Community 😊 First, great job! This is really awesome! I am sorry you have this kind of problem. Thank you so much for uploading a screenshot. I will forward this to our Community Manager and she will tell you what to do next. Have a wonderful day 🤗

_Elsa_

Hi @zolijen, to add to what @firebombmarkus wrote, there is no reimbursement for not getting your 6 hours of free play for any challenge.  Did you get the boosters?

zolijen

Well that sucks. As far as the boosters I am not sure. I don’t really pay attention to how many I have. What is the breakout of what I should have received?

_Elsa_

I'm not sure but it might be 4 or 5 boosters.  I got them last night when I went on to my phone but now I can't remember.  I don't remember getting 6 hours of lives.  I am going to pay attention the next time this event starts again.  I wonder if we all get the same rewards or they are just randomly thrown out there.