Gold bars

shadowolf

How do you get the gold bars to use for extra moves

_Elsa_

Hi @shadowolf, thank you for posting in the community.  There are 2 ways to get the gold bars.  The first way would be to click on the icon located on the top of the game.  It will open up and show you the packages available.  The other way, is if you are playing a level and coming to the end.  You should get a pop up asking if you want to purchase +5 moves or end the game.  I believe though that the first time that you do this it might come up with a spinning wheel giving you the chance to win the +5 moves for free.  There is a clock attached to that so if you used the free one then you will have to wait for that time to be up before you can do that again.  But you can also click to purchase it and then a pop up will open to show you the different packages that you can buy.  If you need any further help, please let me know.

Joseph45

In addition to what @Elsa said above, you can also collect gold bars by collecting sugar drops. 

_Elsa_

Thanks @Joseph45 I forgot about that and I won 5 gold bars the other day!  @shadowolf do you know what the Sugar Drop Challenge is?  You can win up to 13 free boosters every 8 hours.    Read more about it here:  https://care.king.com/en/blog/article/candy-crush-sugar-track-is-here and if you want some of the best levels to play the sugar drop challenge check it out here:  https://candycrushsagaallhelp.blogspot.com.es/search/label/Sugar%20drop%20challenge

shadowolf

I have earned gold bars through the levels but it want let me use them when I run out of lives I click on the button to use them it sends me to the store to purchase them

_Elsa_

Hi @shadowolf, that is very strange!  Let's try some troubleshooting.  Make sure to clear out the history.  Then choose one of the links below, depending on where you play the game.

Browsers

https://community.king.com/en/candy-crush-saga/discussion/218696/web-browser-update   

IOS

https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device

Android

https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device

Can you possibly do a print screen too and upload it here.  I want to see how many gold bars you have and if you can get me a print screen showing the store to purchase.  I know it's a lot but I want to resolve this for you.  If you need help with a print screen, please follow the steps from here:      https://www.take-a-screenshot.org/