Gold bars

shadowolfshadowolf Posts: 453 ✭✭✭✭
How do you get the gold bars to use for extra moves

Comments

  • ElsaElsa Posts: 17,812 Superstar
    Hi @shadowolf, thank you for posting in the community.  There are 2 ways to get the gold bars.  The first way would be to click on the icon located on the top of the game.  It will open up and show you the packages available.  The other way, is if you are playing a level and coming to the end.  You should get a pop up asking if you want to purchase +5 moves or end the game.  I believe though that the first time that you do this it might come up with a spinning wheel giving you the chance to win the +5 moves for free.  There is a clock attached to that so if you used the free one then you will have to wait for that time to be up before you can do that again.  But you can also click to purchase it and then a pop up will open to show you the different packages that you can buy.  If you need any further help, please let me know.


    You can find out more about our Superstars here
    *************************************
    Please  take note that if you are playing your game on a mobile device all boosters and lives are saved to that device so that you can play the game when you are offline.  Please do not accumulate them because any updates, crashes or device changes can cause these items to be lost.
    *************************************
    Newbies, this is for you!  We always run contests on all the King games where you have a chance to earn some gold bars.  Check them out here
  • Joseph45Joseph45 Posts: 1,580 Legend
    In addition to what @Elsa said above, you can also collect gold bars by collecting sugar drops. 
  • ElsaElsa Posts: 17,812 Superstar
    Thanks @Joseph45 I forgot about that and I won 5 gold bars the other day!  @shadowolf do you know what the Sugar Drop Challenge is?  You can win up to 13 free boosters every 8 hours.    Read more about it here:  https://care.king.com/en/blog/article/candy-crush-sugar-track-is-here and if you want some of the best levels to play the sugar drop challenge check it out here:  https://candycrushsagaallhelp.blogspot.com.es/search/label/Sugar%20drop%20challenge
    You can find out more about our Superstars here
    *************************************
    Please  take note that if you are playing your game on a mobile device all boosters and lives are saved to that device so that you can play the game when you are offline.  Please do not accumulate them because any updates, crashes or device changes can cause these items to be lost.
    *************************************
    Newbies, this is for you!  We always run contests on all the King games where you have a chance to earn some gold bars.  Check them out here
  • shadowolfshadowolf Posts: 453 ✭✭✭✭
    I have earned gold bars through the levels but it want let me use them when I run out of lives I click on the button to use them it sends me to the store to purchase them
  • ElsaElsa Posts: 17,812 Superstar
    Hi @shadowolf, that is very strange!  Let's try some troubleshooting.  Make sure to clear out the history.  Then choose one of the links below, depending on where you play the game.

    Browsers

    https://community.king.com/en/candy-crush-saga/discussion/218696/web-browser-update   

    IOS

    https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device

    Android

    https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device

    Can you possibly do a print screen too and upload it here.  I want to see how many gold bars you have and if you can get me a print screen showing the store to purchase.  I know it's a lot but I want to resolve this for you.  If you need help with a print screen, please follow the steps from here:      https://www.take-a-screenshot.org/



    You can find out more about our Superstars here
    *************************************
    Please  take note that if you are playing your game on a mobile device all boosters and lives are saved to that device so that you can play the game when you are offline.  Please do not accumulate them because any updates, crashes or device changes can cause these items to be lost.
    *************************************
    Newbies, this is for you!  We always run contests on all the King games where you have a chance to earn some gold bars.  Check them out here
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