Welcome to the Candy Crush Saga Community
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Browsers
https://community.king.com/en/candy-crush-saga/discussion/218696/web-browser-update
IOS
https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device
Android
https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device
Can you possibly do a print screen too and upload it here. I want to see how many gold bars you have and if you can get me a print screen showing the store to purchase. I know it's a lot but I want to resolve this for you. If you need help with a print screen, please follow the steps from here: https://www.take-a-screenshot.org/