Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Level 3
My progress shows a gap in levels done (4221 to 4267) with all before that and all after – upto 4374 where I am now – correctly shown as done. So whenever I load it points to 4221 and I have to scroll up through all those it says (incorrectly) are not done and through those shown (correctly) as done to get back to where I am.
There’s a windows app version as well?Alan_Burton said:Thanks Elsa -
(1) Yes am using windows store app
(2) Have updated - no change
(3) Have run the windows troubleshooter - still no effect.
I should also mention that I also run the app on a different computer and still get the gap (have updated that one too). So I doubt uninstalling would help: rather surely it is a problem with the account? I'm very reluctant to uninstall - with well over a thousand boosters and over 4,300 levels completed, particularly, as I say I am doubtful that this would make any difference. Can the team go into my account as a next step? Not worried about crowns or stars - one star on each of the missing ones would be fine!