How do I get the 100 gold bars I paid for?

rjbyrd6

I purchased the $19.99 package, but did not receive the 100 gold bars.  The payment was confirmed by my carrier. 

Sukanta_Biswas

hi @rjbyrd6You are warmly welcomed in the community.I understand your statement, Keep telling you, you can check here 
https://community.king.com/en/candy-crush-saga/discussion/246142/i-purchased-an-item-on-my-android-device-but-haven-t-received-it#latest

BrendaG

I paid $16.23 for 100 gold bars and didn't receive it on my Fire. It used to equate to 6 hrs additional playing time.

Mija1046

Where are 100 bricks for $6.99???

firebombmarkus

Hi @BrendaG and welcome to our adorable Community 😊 

I am so sorry this has happened to you and I completely understand the way you feel. We don't solve these issues here in the Community, hence I will ask you kindly to fill in the contact form here https://soporto.king.com/support

Fill in all the blank spaces and make sure you are choosing the correct topic (Problems with purchases) and subtopic (Purchased items not received). Once you fill it in, you will receive an automated email message. You need to reply to that message and explain your issue. If you don't reply to it, they won't reach you at all.

Please let me know if you need assistance. If this solves your problem and you find it helpful, please click on "accept this answer". Thank you for your understanding. Have a wonderful day 🤗