Lost Inventory

LALTHANPUII

All of My Inventory are Lost in level 1963
I dont change device nor reinstall

Please Help me get back

PummyRaj

Hello @LALTHANPUII,

A Warm Welcome to the Candy Crush Saga Section of our King Community

I am very sorry to hear that you have lost all your boosters!!  Some players are getting affected with this bug from past couple of days.  Can you please give us your King Game User ID through this link, so that the King Team will be able to look into it? 
https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it#latest

** TO Reply back, please tap on "Type your Comment" box located below and tag me with @ and my name (no space in between), so that I can receive a notification about your response!

Thank you and looking forward to assist you further

mcool

Hi, @Pummy Raj

I have the same problem, I have lost all of my boosters in my inventory and I would like them restored if possible. My Id is 1831808041

PummyRaj

Hello @mcool, Hearty Welcome to the Candy Crush section of our friendly King Community

I am very sorry to hear that you have lost all your boosters in your game!!  Can you please tell me if you have "Reinstalled" the App OR changed your device?  I would like to make sure before informing the Community in-charge about the issue

Looking forward to hear from you   Have a great rest of the day! 

emmee2

I have also lost all my inventory after the last update: color bombs, lollipop hammers, striped & wrapped, coconut wheels, free switch, jellyfish, lucky candy, striped brush and all my gift lives. Candy Crush ID: 3087520112. I have not reinstalled. Last updated on 5/13/19. Version 1.150.1

sweetcarrew

hey @Pummy Raj   i lost all my inventory too! my Candy Crush ID: 1339332274 
i didn't change my device or reinstalled!

PummyRaj

Hello @emmee2 and @sweetcarrew, Hearty Welcome to the Candy Crush section of our friendly King Community

Did you both loose your boosters after the Update itself?  Nothing else happened -- like game crashing, etc.,?

Thanks!

sweetcarrew

hi @Pummy Raj ! no, nothing else happened! i played and it was everything okay, when i came back later my boosters just wasn't there anymore! 

emmee2

Hi @Pummy Raj. Nope. Nothing else happened. Just the update. I also lost all my gift lives.

PummyRaj

Thank you for your quick responses @sweetcarrew and @emmee2 

I will inform the Community In-charge about the issue and they will be posting here or contacting you through personal message.  If you have received a personal message, there will be a number next to the Envelope Icon located in the top right corner of this page

**  IF you play other games along with Candy Crush, there are many contests going on in the Community.  Please check them out to win Gold Bars or some free boosters.  Links to all the contests are given below to my post here.... 

Also, if you play Bubble Witch or other games, please let me know, I will look for those thread links for you... or you can go here https://community.king.com/en/bubble-witch-saga/categories/spells-witch-talks  and check the "Special Events" 

Thank you for posting in the Community & Have a great weekend

sweetcarrew

hey @Pummy Raj !!! any news?