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In game hints! We are listening to our community!

CezdiamondCezdiamond Posts: 6,507 Community Manager

It can sometimes be tricky to find those effective moves in Candy Crush Saga.  Those ones which really get you out of a tight spot, create a Special Candy or trigger those all-important Sugar Crush cascades.

Back when Tiffi and Mr.Toffee began their journey, switching those sweets was a new experience for a lot of us, so they generously offered some encouraging 'hints', that would show you a random move if you happened to be stuck.  All those Candies in one screen can be quite overwhelming, so it helped a lot of people get started and get into the flow.

Since then, the game has grown and evolved with an amazing amount of fun, features, and challenges to enjoy.  Similarly, almost everyone knows what to do to get started.  You're likely already tackling levels like a seasoned pro, making those matches and forging ahead through the Candy map.

So you asked in the community here, and we listened!  We've now been able to offer an option to turn off the hints so that if you're a player who is sure of your sweet-switching skills, you can disable them.

How do I turn them off?

You will find a new option in the Settings menu.

  • Open Candy Crush Saga to the first screen
  • Before tapping 'Play', tap the pink gearwheel in the lower left corner
  • Tap the green wheel button to open the Settings menu
  • Scroll down the menu until you see the green check-mark topic 'Features' and tap it
  • If there are any features which support opting out, you'll see it in the 'Features' menu.  Simply tap it and you'll see a switch which you can enable/disable the hints feature entirely.


This is currently in test mode so may not appear in your game just yet.  We're working on making this available to everyone, so be sure to check back from time-to-time!  Don't be disheartened if it's not visible now - it's coming soon!

Got a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!



  • Love_Docta256Love_Docta256 Posts: 12 Level 2
    Even though the higher the level the harder it might get... Keep in mind ALL LEVELS CAN BE PASSED ... EVEN IF IT TAKE SOME A LITTLE LONGER THAN OTHERS
  • Shawna33Shawna33 Posts: 5 New Bee
    I couldn't agree more...and just when u think u won't succeed u see something stand out at u like a big flag waving to catch ur eye...and there u go collecting candy, gold bars, and moving up the leader board one step at a timw!! I love these games!
  • lee_t_2019lee_t_2019 Posts: 5 New Bee
    A game hint....well make build a bot available to all players, at the moment I have never had it, friends have, they are flying though levels because they have so many boosters all you have to do is fart and you complete a level, levels where I have been stuck on for the past week!!! Very unfair!!! Please look into this matter, either make it for everyone or remove it.  
  • TutTut Posts: 91 Level 3
    As a wise man said. Only a fool keeps doing the same thing and expecting a different outcome. Use this to pass a difficult game. If your normal strategy isn't working try a different one.  Look, do color bombs or wrapped candy drop from a specific area .  Try to concentrate there. Look carefully at the board  before playing.  Ask yourself why is it made this way . Decide what is the main challenge.  Chocolate multiplies fast, kill it first if you can . If that doesn’t work remember it melts easily when you hit with a stripe or double wrap combo.  Most people say work the bottom because there are all kinds of things that happen up top to take care of this and that while you’re working the bottom. Its like apples falling out of a tree when you shake the trunk.  But that doesn’t always work because sometimes you can make the better combos in a large area .  Open the board larger for more candies,  less sponges or steals . Licorice can be a real pain so knock it out fast.  If you can’t get it from One Direction hit it from the side .  To me the most powerful thing is to form two color bombs and hit them together .  The next is two color wheels hit it together .  Or a color wheel and a color bomb hit together .  If you can’t get through a game you want to try to get these combinations .  If you don’t have any boosters then you need to go down in the game levels and you need to look for those little wrapped ribbon candy games, with the letter C on the game button.  You can only play the game once to win the candies and then close it and go to another game with the c on the button. So many players don't know this way to rebuild there boosters. Play the C buttons on lowest available levels so you win them easily.
    matching candies is a acquired skill keep working the combinations, till you can recognize them immediately. You will build skill. Skills are sharpened by playing  lower levels also. This is why the game desperately needs a way to move easily between levels.
  • queen_candy61whesterqueen_candy61whester Posts: 203 Level 3
    I always use to King Communities.
  • КсенияКсения Posts: 6 New Bee
    Подсказки помогают, но полностью на них не ориентируюсь, не выиграешь уровень 

  • firebombmarkusfirebombmarkus Posts: 10,188 Superstar
    edited August 2019
    Ксения and welcome to our adorable Community 😊 Due to the rules of the Community we use only English language here so we can understand each other better and provide more help. I will ask you kindly to make a new post in English and we will do our best to help you. You can use a translator if necessary. Thank you for your understanding. Have a wonderful day 🤗
  • jfechterjfechter Posts: 3 New Bee
    It takes 5 hits to destroy a jelly if it is covered with a full waffle.  If you have a switch, use it to get a regular candy in that spot, then hit it.
  • FakhriFakhri Posts: 177 Level 3

    Подсказки помогают, но полностью на них не ориентируюсь, не выиграешь уровень 
    I have translated this @firebombmarkus

    Tips help, but I don’t fully focus on them, you won’t win the level
  • leao77leao77 Posts: 2 New Bee
    Bad game, This is not fair game, if you pay Will haver more dificulties than other players, only want money and no support people to answer questions 
  • FakhriFakhri Posts: 177 Level 3
    Please add a search level button in candy crush saga game to enjoy playing previous levels for sugar drops

  • hunnicutt4473hunnicutt4473 Posts: 86 Level 3
    Yes the higher levels are much harder that just means you must stratigize better and work harder ! I get stuck on levels for weeks at a time but it just makes it more challenging for me ! Other times i may go through 6 levels on first try . You just can't give up or let it get the best of you .. If at first you fail try and try again ! Good luck just have patience and you will beat that level you think is unbeatable ! Believe me it happens to us all ! I'm at one of them levels now but it will not break me !! I will beat the level and go on to the next level in the best game ever played ! 😉
  • Glenn1972Glenn1972 Posts: 876 Level 5
    I have found this switch to turn off the suggested move. I leave mine on. It does not distract me. I make the move as to what I feel is best. There are times the suggested move has lead me to a win. So I leave it on. Glad to have the option though. I keep mine on as of now.
  • samm_kmlsamm_kml Posts: 208 Level 3
    I always wants some extra moves . Do something about it 
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