Issues with the Piggy Bank

Bruce_Bubello

My Piggy Bank had quite a few Gold Bars in it and I used some of them for like extra moves.
It is now down to 1 Gold Bar and yet, when I complete a level that should provide gold bars,
they never seem to get added to my Piggy Bank ... Why is this ? ?  Also King should make
the Piggy Bank not have a storage limit. Let us let it build up until we decide we need to use
some of what is in there. We should not have to buy the Piggy Bank in order to use what we
accumulated by playing and beating levels that provide us with Gold Bars.

Crimson_Dawn

Hello! I don't know about the piggy bank problem because I'm one of the players that won't pay for a single thing in the game. I will say that if they would always give you gold bars for free, then they wouldn't be as special and valuable.

_Elsa_

Hi @Bruce_Bubello, they are going to ask you to do some troubleshooting so let's try it now.  Clear the history and make sure that you have the most recent version of the game.  Then click on one of the links below to finish the troubleshooting.  Let's see if that works for you.

Browsers

https://community.king.com/en/candy-crush-saga/discussion/218696/web-browser-update   

IOS

https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device

Android

https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device

Bruce_Bubello

I normally use Firefox browser when I play on Facebook and it is set to clear browser history when I exit.
What I will do is clear my Facebook cookies on the computer, but I do not think that has an affect.
I also play on the laptop (windows 10 Home 64) using the App in windows 10 so that should be up to date

_Elsa_

Please let me know if it works for you.  Did you install the new version that came yesterday?

Bruce_Bubello

I do not manually update it. I do know a  new version installed about 1 week ago

_Elsa_

A new version was released yesterday, 1.147.0.

Bruce_Bubello

I just let it update to 1.147 version ... will see how it goes. I have windows update turned off & only let it come on when I absolutely need it to.

Bruce_Bubello

As mentioned I did the update and also cleared Facebook cookies and relogged into Facebook .. So far the piggy bank is the same way

_Elsa_

Well you tried everything so it might be a new glitch starting.  I'll keep my eyes open here for the next few days to see if anyone else reports this.