landed on jackpot and didn't receive it

SAMcat0102SAMcat0102 Posts: 1
landed on jackpot and did not receive it - received wrong prize...


  • Sukanta_BiswasSukanta_Biswas Posts: 2,235 Legend
    edited April 17
    hello @SAMcat0102

    Through this messages, I welcome you to the king community. 
    It was very sad to see, this is just technical problem. however i am tag here game expert @Elsa . she will give you good advice. thank you   

    Here are some beautiful badges and 50 Gold bars you can get for your favourite king game  
  • firebombmarkusfirebombmarkus Posts: 3,844 Superstar
    Hi @SAMcat0102 and welcome to our adorable Community 😊 Sometimes it happens that the game does not recognize this and gives us another prize. Thank you for making screenshots and don't worry, we will solve this together. I will tag our Community Manager @Cezdiamond so she can look into your profile and solve this. Just have a little patience. Thank you for your understanding. Have a wonderful day πŸ€—
    You can find out more about our Superstars here

    The only way outside is inside. Namaste πŸ™πŸ»
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