Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
https://community.king.com/en/candy-crush-saga/discussion/250549/superstar-information-post-creating-a-kingdom-account-browser-with-images/p1?new=1
Once you have this account, you will need to get your user ID # and you can follow the steps on this link.
https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it#latest
Once you have the number, please complete the contact form from this link: https://soporto.king.com/contact
They can manually go into your new account and get you back to where you were. Give them some idea of where you were at. You can tell them 1200, if you'd like. Since it's a new account nothing would be showing anyway so just give them a level and they will manually take care of it for you. It might take a couple of days before you get a response so please be patient. You should get an email with a ticket number on it. Please make sure to use this topic and subtopic when completing the form.
If you need any further help, don't hesitate to tag me.
Hello everyone. I started playing the game back in August of 2013 and played for about 4 years, but then took a break. During the break I got all new devices, a new tablet and new phone, and my level progress is gone...I have tried the steps posted about retrieving lost progress, but I never used an email or Facebook to login, I think the levels were just saved on my devices. I was in the 1000s, I believe 1100 or 1200ish. The only thing I think I can remember from my time playing is my username which was Shua or Shuadotedu. Any help would be appreciated. Thanks!
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Hey I'm regular player of this game and i love to play this game very much but i am very dissatisfied and disappointed by this mistake or fault of your's because i have completed the Winter wonders yesterday and still i haven't got my prize which is 240 gold bars....so because of that i have uninstall the game if u will…
Cómo puedo recuperar mi progreso de otra cuenta
Comprei um item dentro do jogo, porém não foi concedido os itens de benefícios
I won the race 18020, didn’t receive any golden bars. And btw Golden Chocolate Box is stuck on the same level, no progress.
I got a candy crush gift card for Christmas so I created a king account in order to use it. After I created it my game changed, the winter cup wont show up after I qualified for knock out round, I have more power ups, more gold bars, my pin/sticker collection is different, and I have more friends. I’m just so confused and…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
