Why am I not getting daily booster when I spin the wheel?

melisharr

For about a week now, when I spin the wheel, it doesn't actually give me the prize?

firebombmarkus

Hi @melisharr and welcome to our adorable Community 😊 This is odd. Can you tell me more? When it occurs? What device and OS are you playing on? It would be great if you can make a screenshot of it so I can see what exactly is happening.

Biscuts4u19

I don’t remember my password 

firebombmarkus

Hi @Biscuts4u19 and welcome to our adorable Community 😊 Which password are you reffering to? Can you make a screenshot for me so I can see?

Biscuts4u19

Someone has hacked into my account and I believe that they changed my password and definitely changed my nickname 

firebombmarkus

@Biscuts4u19 Are you talking about Facebook account or King account?

Biscuts4u19

My King password, I didn’t use the Facebook to create my account 

firebombmarkus

@Biscuts4u19 How can you be sure that someone hacked you? Did you sign up with new profile, the one you write from now?

Biscuts4u19

Well well first of all, I didn’t put the nickname as what it says, all my coins and gifts keep disappearing. 

firebombmarkus

@Biscuts4u19 Do you mean gold bars and boosters in Candy Crush Saga game?

Biscuts4u19

Ya, but mostly I just wanted to reset my password