Need Serious help about Candy Crush

Tfue

Hello Community,

First of all im french im sorry if i can make mistakes during this question i do not use google translate.

So

I Check my Facebook security every month to make sure no one have access to it (Have alot of roles for many pages..)

So yesterday i did an wrong thing i rejected the session connected to my device from facebook to candycrush saga (By accident )

and i lost more than +100 booster from my phone mobile... got logout from it and at this moment i knew something was wrong.

Today in the morning i start the game for the daily booster and i see 0 booster from everywhere, very frustrated.

There is a proof from few days ago to proof that i really had alot of booster linked to my account (From Google Photos) :

https://gyazo.com/e19ef5b7a51e4105fb7daee4dd802195

Btw i did some pay things on this account, If you are from the King staff and would like to help me send me an private message and i send you link to my facebook account linked to my candy crush account.

Thank you

Sukanta_Biswas

Hello @Tfue

I just wanted to drop you a quick message to say thank you for joining the King community forum 🙏🏻

Please remember, for android or i-phone boosters had directly save on device memory, You can't moved or sync them.by game crashing or uninstalling you will lose them permanently. Which not returnable.

The studio, booster has not yet started the syncing order. So you can face such problems.Here are some tips for not facing this kind of problem in the future,

Make your device software auto update.

Make your app auto update.

Don't open game when battery below 25%

Don't accept incoming call when you playing this game.

Close all background running app before start this game.

Make free device internal memory up to 2 GB

See here more tips for Safeguard your saved boosters.

If you have the appropriate evidence, Contact King Care

I hope I was able to provide some clarity for you, and if there is any other question or concern that I could assist you with, please do not hesitate to reach back out to me!
Good day 

Sukanta_Biswas

Hello @Tfue

I just wanted to drop you a quick message to say thank you for joining the King community forum 🙏🏻

Please remember, for android or i-phone boosters had directly save on device memory, You can't moved or sync them.by game crashing or uninstalling you will lose them permanently. Which not returnable.

The studio, booster has not yet started the syncing order. So you can face such problems.Here are some tips for not facing this kind of problem in the future,

Make your device software auto update.

Make your app auto update.

Don't open game when battery below 25%

Don't accept incoming call when you playing this game.

Close all background running app before start this game.

Make free device internal memory up to 2 GB

See here more tips for Safeguard your saved boosters.

If you have the appropriate evidence, Contact King Care

I hope I was able to provide some clarity for you, and if there is any other question or concern that I could assist you with, please do not hesitate to reach back out to me!
Good day