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My game didn’t save.

cazmartini
cazmartini Posts: 150
@Cezdiamond @Elsa hi guys, I don’t know if this has happened to anyone else, I was about 3 levels from the end of the new levels  around 4712 and ran out of lives. When I logged in again I was way back at 4703. I have sent in a ticket but still want to know if anyone else has experienced this?

Answers

  • mashawelsh
    mashawelsh Posts: 7

    Level 2

    @Cezdiamond @Elsa hi guys, I don’t know if this has happened to anyone else, I was about 3 levels from the end of the new levels  around 4712 and ran out of lives. When I logged in again I was way back at 4703. I have sent in a ticket but still want to know if anyone else has experienced this?
    This has happened to me

  • _Elsa_
    _Elsa_ Posts: 37,292
    Hi guys, no it hasn't happened to me yet.  Did you get your user ID # because they are going to ask you for it so that they can go in a manually move your progress.  Here is some information on how to get it if you haven't gotten it yet:

    https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it#latest

    I wonder if this is a new glitch starting.  Let's all 3 of us keep our eyes open for the rest of the weekend to see if anyone else reports this ok?




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