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I won eight levels last night in a row. This morning I woke up and my build about was gone.

cyndeehill
cyndeehill Posts: 2

Level 1
in Support
«1

Answers

  • Crimson_Dawn
    Crimson_Dawn Posts: 2,741
    Welcome to the community, @cyndeehill! Did your bot reset or was the entire event gone?
  • bearwithme
    bearwithme Posts: 16,685
    @cyndeehill - if it was gone on a Monday, then it probably just reset.  one of the moderators - @Jelly Jenny - said that the build a bot currently runs in a two week cycle so every two weeks it will reset whether it was full or not.  However, I believe they are trying to change it so it doesn't reset, so stand by.
  • cyndeehill
    cyndeehill Posts: 2

    Level 1
    Thank you!  The same thing happened again last night. Every morning I wake up my build a bot is empty. 

  • bearwithme
    bearwithme Posts: 16,685
    @cyndeehill - was it full the night before?  I am tagging @elsa, one of our Superstars, to see if she can help.
  • _Elsa_
    _Elsa_ Posts: 37,294
    @cyndeehill, just as @bearwithme wrote above, these are the exact words from the community moderator:
    "The build a bot doesn't run continuously but in cycles which means it resets from time to time. The game studio is working hard on improving this feature, which is why it needs to reset from time to time. But they are also continuously working on having the bot so that it doesn't reset in the future."

    If yours is setting every day they are going to ask you to do some troubleshooting so let's try that first to see if it makes a difference.  Clear the history and make sure that you have the most recent version of the game.  Then click on one of the links below to finish it.

    I will also keep my eyes open here for the next few days to see if anyone else reports this.  @Cr@Crimson_Dawn and @be@bearwithme please keep your eyes open here and if someone else reports it, please tag me.

     



  • TRICIA4955
    TRICIA4955 Posts: 222
    My build a bot is back for old levels starting this afternoon however I had over 100 lives and they are gone.  You cannot give something back and take away lives I've earned.  Please give me my lives back.
  • Debbie-4
    Debbie-4 Posts: 1

    Level 1
    Hi,   I  am at level 181 and have reached build a bot. I have been hanging on to build a bot for many levels but all of a sudden this has stopped giving me my boosters. I was also granted 1 hour of color bomb which did not appear to use at the same time. If I click on the tropy it still shows that I am eligible to receive boosters but when I enter this level no boosters appear. I did read the above but is this the same issue. Can anyone assist me?
  • _Elsa_
    _Elsa_ Posts: 37,294
    @TRICIA4955,  King cannot reimburse you for lost lives.  I wonder if they even have the capacity to do that. 

    @Debbbie-4, how is it doing today?  Do you want to see if the troubleshooting corrects this because that's what they are going to tell you to do first.  Clear out the history and make sure that you have the most recent version of the game.  Then click on one of the links below to finish the troubleshooting.

    Please get back to me tomorrow to see if you are still having this problem.
  • TRICIA4955
    TRICIA4955 Posts: 222
    Fix level 4894!
  • bearwithme
    bearwithme Posts: 16,685
     Good Morning @TRICIA4955 - I won't get that episode until next Wednesday since I play on IOS devices (and if I am really lucky - King will have made it easier to beat).  It is my understanding (from conversations in another thread) that it isn't a glitch but an incredibly difficult level to pass and it appears that in order to do so people have used lots and lots of boosters to pass it.  Superstar @Elsa has brought the complaints about this level to the attention of the community moderator - but it may take some time before we see a change - since it was just released last week.  I know this isn't what you want to hear and I will keep my fingers crossed.

Hey! Would you like to give us your opinion?

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