candy crush not connected with Facebook

sumitmeratwalsumitmeratwal Posts: 2
I am connected candy crush with Facebook but not working proper .


  • Pummy RajPummy Raj Posts: 3,110 Superstar
    Hello @sumitmeratwal, Hearty Welcome to the Candy Crush section of our friendly King Community :) 

    I am sorry to say that your question was a bit confusing!!  In the title you said the game is not connected with Facebook... but in the message box, you wrote the game is connected to the Facebook, but not working properly!!

    I will need more details to assist you with any suggestions!!  Please answer below questions --

    1) What device are you using to play the game
    2) Are you connected through Facebook OR King account
    3) What is happening when you try to connect?
    4) Can you post a screenshot of the problem?

    If you need help with the language, you can use this Google Translate
    If you write in your language in the left side box, it will be translated into English in right side box.  You can just Copy & Paste that message here :+1:

    ** TO reply back, tap on "Type your Comment" box located below.  And to add the Screenshot, click on "Attach Image" icon located in the same line as Emoticons.

    Looking forward to assist you further!  Have a nice day/evening!
    You can find out more about our Superstars here
    ** Want to win some Gold Bars / free boosters **
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    BLOSSOM BLAST (July 4th) --
    CANDY CRUSH (4th June) --
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  • ElsaElsa Posts: 17,739 Superstar
    Hi @sumitmeratwal, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to do them for a chance to win gold bars.
    You can find out more about our Superstars here
    Please  take note that if you are playing your game on a mobile device all boosters and lives are saved to that device so that you can play the game when you are offline.  Please do not accumulate them because any updates, crashes or device changes can cause these items to be lost.
    Newbies, this is for you!  We always run contests on all the King games where you have a chance to earn some gold bars.  Check them out here
  • LeonyLeony Posts: 102 ✭✭
    Every time I connect to Facebook on candy crush! It keeps on saying Sorry! You don't have access to the kingdom right now! Please try connecting again later! Please Help!
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