problem with Fantastic Five

DJRDJR Posts: 4
I am not receiving points for anything I do for my Fantastic Five team.  Any suggestions on how to fix this?

Answers

  • Sukanta_BiswasSukanta_Biswas Posts: 9,221 Superstar
    Hello @DJR
    We would like to welcome you to the king community. Thank you so much for being willing to joining 🙏

    Please provide as much information as we can for this issue as well as a screenshot or video and I will happy to help look into it. For instructions on how to take a screenshot please visit here https://www.take-a-screenshot.org/



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  • DJRDJR Posts: 4
    As you can see, I have completed several levels and received zero points for Fantastic Five...
  • Sukanta_BiswasSukanta_Biswas Posts: 9,221 Superstar
    Hello @DJR
    Thank you for screenshot  😊 
    We found something that has such a problem. And has been reported to Game Studio. Hopefully the next update will solve this. Please be patient 😊 Good day 



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  • kiscicuka84kiscicuka84 Posts: 1
    Hi.

    I am having issues with Fantastic Five. I am not able to open it for about 2 weeks.
    I tried logging in and out, or disable-enable. Nothing works.
    What else could I do?
    Has anyone have the same problem with it? 

    Thanks :-)
  • Yo también estoy igual

  • Sukanta_BiswasSukanta_Biswas Posts: 9,221 Superstar
    Hi.

    I am having issues with Fantastic Five. I am not able to open it for about 2 weeks.
    I tried logging in and out, or disable-enable. Nothing works.
    What else could I do?
    Has anyone have the same problem with it? 

    Thanks :-)

    If you're reading this, it's likely you noticed that you're either not able to open the Fantastic Five feature from the Power Up's menu, or you're seeing the countdown timer is stuck at 00:00.

    You can see where the Fantastic Five feature is shown in the image below:

    FantasticFivepng

    There isn't anything going astray within your game, however, there is something which is affecting this countdown display which is managed on our side.

    What happens now?

    Our Studio is closely investigating and working on adding a fix. We'll do our best to get this back on track as soon as we can!



    Tell us your feedback about Rainbow Twists Blocker, here.
    Join The Friends Saga's 2000 Club & Earn The Badge, here.

  • CherrysparkleCherrysparkle Posts: 1
    I am having the same problem. Why is it taking so long to fix this feature? 🤔

    kiscicuka84 said:
    Hi.

    I am having issues with Fantastic Five. I am not able to open it for about 2 weeks.
    I tried logging in and out, or disable-enable. Nothing works.
    What else could I do?
    Has anyone have the same problem with it? 

    Thanks :-)

  • ElsaElsa Posts: 20,944 Superstar
    Hi guys, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to do them for a chance to win gold bars.


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