Synchronize with new Facebook account

AnastasiaRodos

@Sukanta_Biswas I was sync with my old Facebook but I can't restore my password,  I have no access to the old account. 

Sukanta_Biswas

AnastasiaRodos said:

@Sukanta_Biswas I was sync with my old Facebook but I can't restore my password,  I have no access to the old account. 

Sorry you can't sync or move game to another facebook.. So you have to contact care.
 

AnastasiaRodos

OK,  how do I get in contact with them? #Sukanta_Biswas

Sukanta_Biswas

AnastasiaRodos said:

OK,  how do I get in contact with them? #Sukanta_Biswas

Please contact customer care https://soporto.king.com/contact

They want your game ID, So see here's how you get your game ID https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it#latest

Fill all the boxes with tropic & sub- tropic, and wait for the answer from the customer care.


If you have any questions at all, I’d love to hear from you.Simply reply back to this post, or send me a message.
Good day.

AnastasiaRodos

 I already did this twice! This is the answer: 

Hi Anastasia,

Head on over to our Community site where your fellow players are waiting to lend a hand! The site is bursting with useful information, advice, tips and tricks which will help you get back on track. If you don’t find the answer you’re looking for, simply post a question and someone will be along to help you out in no time. Visit our Community by clicking on the button below:     I Don't understand....  No one can answer my question? Am I the only one that has this problem?.. AnastasiaRodos said: Can you please help me? ?  I am desperate   I created a new Facebook account and when I log in candy crush with my new account it starts again with level 1!Please help me synchronize my new account on candy crush.. I play this game for years and I. Have so many friends on Facebook. That plays too.. What can I do? P.s. I don't know the password for the old Facebook..  PLEASEEE HELP. I can't restore my old password.. Is there any other way to do it? It's been almost a month and I really want to connect with my Facebook friends again... When I log in with my new Facebook account it sends me back to level 1! My current level is 3623!i can't loose all this progress.. Please help me!

AnastasiaRodos

I want to Thank Henna from support team that helped me to solve this out!! Finally it's over and I can keep on playing with my friends! Thank u Henna! Thank you candy crush! The best game EVER!!! 

Werner_Cichy

@AnastasiaRodos

I am glad that the support could help you.
Never give up !

Happy Crushing

amanabadir