I'm very sorry that my response wasn't helpful.
Please contact customer care https://soporto.king.com/contact
They want your game ID, So see here's how you get your game ID https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it#latest
Fill all the boxes with tropic & sub- tropic, and wait for the answer from the customer care.
Yet here I am tagging @Jelly Jenny she can give you some suggestions on Monday.
Good day & be happy 😊
Yet here I am tagging @Jelly Jenny she can give you some suggestions on Monday.
Good day & be happy 😊
