MISSING ALL GOLD BARS AFTER CONNECT ACCOUNT TO FACEBOOK

Freddy_

@chun0515 Hi , I wish i could help you more but the community has nothing to do with purchases or gold bars . has to go to customer support. Apologies if they have not got back to you but they are experiencing a high volume due to the pandemic., but they will get back to you. Please be patient

chun0515

@Freddy_Falkner yes I have seeked help in the game and raised the problem, but the correspondent or auto-reply stuff has asked me to go to Community

Freddy_

@chun0515 When you send the email you need to put in purchases and gold bars. They deal with this and they know the community does not

chun0515

@Freddy_Falkner i want to make it clear that it does not involved any purchase, I have just lost all my gold bars on hand after connecting to my Facebook account

Freddy_

@chun0515 Clear to you back that we do not deal with purchases or Gold bars. This is for the support team. If you have done the troubleshooting tips and they have not come back only the support team can help you. we can only give advice

chun0515

@Freddy_Falkner got it, thanks very much

chun0515

@Pounawea @Sukanta_Biswas wonder if you could help me m? My case is exactly the case of @SWANTON

chun0515

@kryzhia any luck for you ?