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Hi, I also have been getting this for 2- 3 weeks in windows 10.SuzyFuller said:Since I do not own nor have access to a mobile device, I played this game on the Win10 app on my computer. I invested a great deal of time, stored boosters, and saved gold bars. And now I am getting this message, which appears even worse than the "site offline" message mobile users are getting. @Pounawea , please instruct us how to gain access to our prize using the same device we used to play the event.