Hello @arwinrao A Warm Welcome to the Candy Crush section of our friendly King Community
If you are having the issue with the purchase you have made and the Gold Bars were not added to your game, please follow this!!
The Community Team does not deal with any purchase issues as the inquiry includes your personal details and this is a public forum!
Hence, you will have to contact the "Player Support Team" through this link https://soporto.king.com/contact ** While filling out, enter the TOPIC as "Problems with Purchase"; and the SUB-TOPIC as "Purchased Items not Received"; Explain briefly about the issue and Submit the form.
NOTE: Along with above details, make sure to enter the Game Name correctly! After sending the complaint, you will be receiving an automated email as acknowledgement. If you have not heard from them within 3 days, send a reply to the same email you have received.
Hoping for the Best! Have a great rest of the day/evening!
** If you need further assistance, please post back by tapping on "Type your Comment" box located below