I can not enter the game( Important issues! )

soheela

Soheyla5935@gmail.com

_Elsa_

Hi @tosyalıı I am going to tag @Pounawea who is the community manager for this game.  He will elevate it to the studio but that won't happen until Monday.  In the meantime, if you see other players having this issue can you please give them this link and have them post here.  Thanks!

soheyla444

Elsa said:

Thanks for tagging me @bearwithme.  @tosyalıı are you playing the game directly through your Facebook website?  What browser are you using?  Can you please try another browser to see if it's happening there too?  These are the browsers that you can try - Firefox, Chrome, Edge and Opera.  Completely stay away from Internet Explorer.  Also please check if you have the most recent version of your browser by checking it out here. Please let us know if any of this worked for you. 

tosyalıı

Thanks for tagging me @bearwithme .  @Elsa - Yes, I'm playing directly through the Facebook website. I'm using the Chrome browser. As I mentioned in my description, I use the latest versions.The screen shot I took over Chrome, but when I logged in from Opera and Firefox browsers, I found the same result. Since none of these solutions work, I think the problem is caused by you.

soheyla444

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