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Log in with wrong account? Can I recover before I used?
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I’ve signed with the email (...) But I logged the anther facebook account email in a few days before , leads to all the record missed the game back to the first checkpoint. How Can I recover the record before? How can I re-log in with Facebook account?
Need your support and help! Thx!
Best Answers
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Hello @fennyfu and welcome to our wonderful community. Can you please edit your question and remove your email address? We do not recommend players ever post personal information in the community (including your email address). If it's needed - you can always send it to someone via a PM.
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As far as your issue is concerned - it sounds like you may have been playing the game thru two different FB accounts. We encourage players to use the same account unless there is a problem with the original account. Do you no longer have access to the original FB account where your current progress appears to be saved? I suggest you sync your progress with king.com, so your current/actual progress is saved and if necessary, King customer support can restore your game to it's current level if necessary. The link below will tell you what to do to sync the two accounts.
Answers
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Hello @fennyfu and welcome to our wonderful community. Can you please edit your question and remove your email address? We do not recommend players ever post personal information in the community (including your email address). If it's needed - you can always send it to someone via a PM.
-
As far as your issue is concerned - it sounds like you may have been playing the game thru two different FB accounts. We encourage players to use the same account unless there is a problem with the original account. Do you no longer have access to the original FB account where your current progress appears to be saved? I suggest you sync your progress with king.com, so your current/actual progress is saved and if necessary, King customer support can restore your game to it's current level if necessary. The link below will tell you what to do to sync the two accounts.
