Double profiles

MadCrusher2020

With having double profiles and they are on different levels? I play connecting to Facebook it saves progress. But when sending lives or receiving it says failed to connect to Facebook. How can I delete the right one? 

Sukanta_Biswas

Hi @MadCrusher2020
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.😊

The problem ( Double Account), as you described, we got a lot of before. And this is a temporary problem. In all cases, the problem is automatically resolved so I would not ask you to check for troubleshooting.
But for the second issue, I would like a screenshot with some info.
What device you're using for this game ?
What is game app version ?
Let me know.

MadCrusher2020

Thank you Sukanta I’m on a iPhone pro 11 and on 

Sukanta_Biswas

Hi @MadCrusher2020

Please wait up to 12 hours, then let me know again if you get the same problem. Right now, I'm asking you to check the steps below.
Check App Update > Log Out Game > Restart Device > Open Game & Log In.

MadCrusher2020

Ok I just sent you an update I’m on two different levels....