I have lost my profile & it tells me I have no Internet connection although it's working perfectly. I can still play the game but can't receive boosters.
I am sorry that you have problems.
Please go to this link, search for your device and your problem.
Please follow the steps. If you can't find anything, please this!
Contact Help: Go to the gear in the game, then the question mark. Then
you come to the help center, there you look for your problem and follow
the steps. If you are not getting along, then go to the page below:
Contact us: This will take you to the contact form. Please fill in in
your language. Please note that everything is spelled correctly is
important: and send. You will then receive an automatic email. Please
answer and describe your request. Submit. And have some patience for
the answer. If you don't get an answer after 3 days, please try again