Hi @debbpic
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.😊
I'm very sorry to hear about your problem. In fact, this App crashing problem occurred for your device. So if you tell me what device you're using for the game, then I'll ask you to do some troubleshooting checks.
Then you might not have to face such a problem.
Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.