Life requests stay in mailbox/ Lives do not get sent or received

Spinnifix

Hello and welcome to this community

Unfortunately, it's a known issue since I had it yesterday too. I had already passed it on. Just don't know if something will be done. Please be patient.

Good luck

babeth72330

Bonjour sur 25 messages jai que 7 demandes de vie et 4 vies offertes.ca bug depuis 1 semaine.merci de votre aide

Elisabeth

henidesai

Even if I approve life request, whenever I open candycrush app I am getting same requests again and again. Even if I try opening app after every 5-10 min, I am getting samr requests again.

fish123

I am getting the same requests again and again?

pingugu

I'm facing the same problem, still have a message in "Your messages" when I restart the Candy Crush

bearwithme

Hello everyone @henidesai @fish123 @pingugu and welcome to our friendly King Community. Thank you for the information. This issue has been noticed and reported to the CMs for the game. We will let you know any additional information about this issue, once we have heard back from the studio.

Thank you for your patience. In the meantime - can you please tell me the make and model and software version of the platform you are playing on - in case this problem is linked to a specific platform?

Thank you very much!

henidesai

Model vivo 1804

Android version 8.1.0

Software version PD1814F_EX_A_1.8.5

bearwithme

Thank you for the information @henidesai . It will be passed to the studio.

pingugu

Model Sony G8142

Android version 9

Software version 47.2.A.10.107

bearwithme

Thank you for the information @pingugu .