Life requests stay in mailbox/ Lives do not get sent or received

Meirav_Inbar

I I already asked that but didn't get any answers

Sukanta_Biswas

Hi @Meirav_Inbar
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.😊

We have found such a problem for a few days and the problem is being investigated. Some players have already found a solution to this problem and others will get it very soon.
You don't have to do any troubleshooting checks, and wait a bit.😊

Bosseblonde

I cant send  lives to my friends

Spieler_8675309

Hello, welcome to the forum.
See the reply right above yours & do that, should help you there...

JmeHead

I try to send lives to friends, but they're not sending. 

Sukanta_Biswas

Hi @JmeHead

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.😍

We have found such a problem for a few days and the problem is being investigated. Some players have already found a solution to this problem and others will get it very soon.
For now I'm asking you to check the steps below. 

Check App Update > Log Out Game > Restart Device > Open Game & Log In.

mariavstraight

How do I get to the update?  I am not playing on my phone, I am playing through Facebook.  I do not see where I have the option to update the app.  Thank you.
Maria

Sukanta_Biswas

mariavstraight said:

How do I get to the update?  I am not playing on my phone, I am playing through Facebook.  I do not see where I have the option to update the app.  Thank you.
Maria

Check your browser updates.😉

Tzvi_Marcu

Any news with this issue?

kfdover

Why do lives keep coming back to my mail box