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Life requests stay in mailbox/ Lives do not get sent or received

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Answers

  • Stradergirl
    Stradergirl Posts: 9

    Level 2

    I'm having the same problem....pc with windows, chrome browser

  • Stradergirl
    Stradergirl Posts: 9

    Level 2

    If I reinstall the game will I lose progress?

  • Hi @Stradergirl ! 👋

    I'm sorry you are still experiencing the problem and even more sorry that you are feeling confused. Confused indeed you must be I bet, since you have actually gotten more than many plain answers, as follows:

    1) On page 1 of this thread I gave you the following answer yesterday: "we might just have to wait a little longer for the issue to be solved for all players. There were many changes in the Community yesterday and you have to keep in mind that the Game also keeps changing and being upgraded every day" and added "... the issue has been solved for many users, whilst others -like you- will still encounter it (you might have gotten so many life requests during the days of "the glitch" that they are only now showing up, they are not actually new)." I also, did in fact, asked you to get back to me today if you kept having the same problem so we could "... see if someone from the Team can check your specific account" (in my humble opinion that sounds like someone who is trying to be helpful) and gave you the reason as to why I thought it was best not to do that yesterday. I also recommended that you kept "accepting life requests and try not to send requests yourself since that usually makes the other user send you a request back".

    2) Earlier today (see the first comment on this page) Superstar @Sukanta_Biswas gave @Anca0704 even more information on this matter and as to why it keeps happening. Did you happen to read his comment?

    Don't get me wrong, I understand your frustration and, trust me, we've all been there sometime. However, I don't quite understand the tone of both your frustration and confusion, specially when people have been actively trying to help you. I guess I might have to post a Question myself to see if somebody can explain it to me with a plain answer... ✌️✌️✌️

    🔹🔹🔹🔹

    Oh! BTW, @Sukanta_Biswas I had 5 of my friends who were still experiencing the problem do the Troubleshooting you suggested above and they have all confirmed things have gone back to normal since.

    Cc: you might want to try that too @Anca0704 . I'd really like this to work for you since you originally -and so politely- posted the question and, by doing so, you not only alerted the Team of what was happening but also -and most importantly- helped other Members (including me) too. 🤞 And, still, do please keep us posted on what happens. We enjoy helping out!

  • Stradergirl
    Stradergirl Posts: 9

    Level 2

    I did the trouleshooting also, and not back to normal. That's why the confusion. Thanks for your help, though. I'll just deal with it.

  • MayasMom
    MayasMom Posts: 0

    Newbie

    I have been getting lots of requests for lives from the same people (25-30 which is very unusual). I request lives from them but get nothing in return. This has been going on for about 1 week.

  • Anca0704
    Anca0704 Posts: 8

    Level 2

    What I don't understand is why, after I accept all if my friends requests, when I connect again, even if it's after only 1 minute, the old request are still there. Why they don't disappear?

    Thank you.

  • Stradergirl
    Stradergirl Posts: 9

    Level 2

    I know. I even applied "the fix." Fixed nothing.

  • Anca0704
    Anca0704 Posts: 8

    Level 2

    21:55 there were 28 requests

    21:56 I accepted all the request and got out of the game

    21:57 got back in and the same 28 request are still there.

This discussion has been closed.

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