"There was a connection error. Try again in a bit"

Fatima1911

Please help.me too how can we be sure that we won't start from level 1

minnaj

Laurie_Wessler said:

Unable to login to candy crush saga through the app on my phone it keeps saying connection error try again later 

I am having the same problem daily wheel doesn't work, cannot purchase or use gold bars, cannot spin the wheel to win extra lives. This game stinks!

amypeake206

Why has my internet not connecting to my candy crush all my other games are working but I haven't had internet connection for over a week and really starting to get annoyed because I can't get any bombs or anything! Does anyone know why this is happening?

Flanje

Hi @amypeake206 Welcome to the community. We're all here to help and @Sukanta_Biswas is very good at trouble shooting these sorts of problems. You may have tried already but sometimes the connection can be reset by turning off your internet, then back on when you have the game running.

jmowers

I can’t login to the game either. It says this email is not associated to a king account

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/596457#Comment_596457

Please check your email one more time. 😉

amypeake206

Hi @Flanje Thank you but I have already tried that I tried uninstalling it then installed it again and it's still not letting me spin my wheel or anything it's been like it for over a week all my other games work and can't understand why candy crush won't work? All It keeps saying is server error

Crazy Cat Lad

Hi @amypeake206 and welcome to our Community!

Do you get a similar error message as this one in Pet Rescue Puzzle?

amypeake206

Hi @Crazy Cat Lad Yes that's what it comes up with and same on the game it just says server error when you click on the wheel too just won't load to the internet at all

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/597490#Comment_597490

Your game app may have been corrupted. In that case, you need to uninstall and reinstall the game app. You will lose all the stored boosters to do this, but will regain your gold bars and game progress.